Shipping in the United States is by First Class Mail(USPS) and generally will ship in 2-3 days.
International Shipping can be expensive, but gets better when you buy more than one skein. I'm happy to refund any shipping overage thru PayPal.
A note about packaging materials. We receive a lot of packing material in the mail, and choose to recycle/re-use what we can. All materials are clean and in excellent condition, but we do use plastic to protect your yarn from weather that can sometimes penetrate the postal mailers. If you have any special concerns, please let us know.
Kama Suutra Fiber Arts accepts payment through Paypal as the most convenient and safest method for both buyer and seller and treats the transaction as if paid in cash.
Returns & exchanges
We want you to be happy with all your purchases, and to spread the word! To that end, if you are unhappy, please convo us and we will find a way to make it right.
That said, we cannot accept returns of items that have been cut, damaged, or are otherwise not in salable condition. Returns must be in perfect condition, and accompanied by their original label. Clearance priced yarns (pink highlighter on label) are not returnable.
Custom Orders are always welcome. If you see a color you like, but want it in a different fiber or weight, let us know. We frequently have more weights in stock than are in the shop.