Feel free to contact us if you don't find the items you are looking for, we will make every effort to find you!
Photos: They are taken by us using professional equipment to make colors as faithful as possible to reality! Despite these, colors may vary depending on the brand of your computer and monitor resolution.
Shipping costs: Registered mail: is the best fit: in terms of cost (depending on size of items) as a security (tracking number) and time (D + 2, only time)! Included shipping according to weight postage + packaging costs (zip, bubbles paper bags, bubble envelopes, etc...)
ATTENTION! Despite the attention that we carry in the packaging and protecting shipped items, we see too much damage and loss caused by mail, my guarantee so will not applied to items purchased with shipping in letter not followed!
The colissimo: automatic option for ordering more than 1 kg or large!
For metropolitan France: €50 of purchases and more: we offer postage with tracking number or Colissimo (depending on weight and volume of package)
For the rest of the world: -Priority international mail: letter/package with tracking -Priority mail international: letter/package without tracking
Otherwise, we recommend request total before paying so that we recalculions charges as fairly as possible!
Issues and cases: -No order: In case of problems in receipt of your order, please send us an email at sharlysperlesenligne [! at] gmail.com with your name, order number and an explanation of the problem. It is possible that there are delays in post, so I urge you to check with the tracking number which automatically provided where is the package on the site of the post: http://www.csuivi.courrier.laposte.fr/suivi
Order does not meet your expectations or defective: Feel free to contact us by email: sharlysperlesenligne [! at] gmail.com with your name and order with us no. explain the problem. In return we offer several solutions to resolve the issue. Never return an item without consulting us, otherwise not be refunded.
Every problem has a solution, if we are friendly and each part to respect the terms.
Return policy: Return within 7 days after receipt, no refund of shipping costs!