If your order includes a completed, ready to ship item, and -NO- "Dyed to Order" items, it will ship in 1-3 days. Please allow 3-4 weeks for orders including, "Dyed to Order" skeins. You will be notified if your item(s) will be shipping later than 4 weeks. If you need your items quickly, please contact me, and I'll see what I can do. Tracking info will be sent to you, with your shipping notification.
Payment is expected upon placing order.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
I do not accept returns or exchanges, however, if something should happen to your yarn, while in transit, please contact me asap to discuss the matter. If you are not pleased with your item, I encourage you to contact me asap.
- PLEASE READ -
**DYED TO ORDER** -Please allow 3-4 weeks for turnaround.
-Each hank is meticulously dyed/painted by hand, and is therefore unique. Variations exist even when yarn is dyed in the same lot. It is a good idea to order the full amount you need while available, as colors vary from batch to batch within the same colorway. I recommend choosing skeins in the same lot, and then rotating them as you knit/crochet.
-I use only professional grade washfast acid dyes, along with citric acid, or basic distilled white vinegar. If you have sensitivities/allergies, please let me know in the NOTE TO SELLER section at checkout time. All fiber is soaked thoroughly before dyeing to ensure proper dye absorption, and thoroughly rinsed in a wool-safe detergent, after dyeing is complete, to ensure minimal bleeding. I do my best to remove excess dye, but I still recommend washing finished project(s) individually, in COLD water. Any discharge of color at the time of washing does not indicate color loss from fiber itself, but is merely excess, and should not be of concern. I encourage you to use gentle detergents/wool wash, because highly concentrated detergents, and those including oxiclean-like chemicals, can not only strip color, but can actually damage the fiber itself.
-I do my best to accurately represent true colors, but I cannot account for individual variations in monitor settings.
****Notes About Dyed To Order Bases**** I often stock the same weights and blends, but occasionally will have other options available. You will find your available choices for that particular colorway, in the drop down box, when choosing your base/weight.
Yarn Base-Weight Options for Dyed To Order Purchases:
*Although many bases are superwash, I recommend hand washing your projects individually, and in COLD water. This will help to extend the life of your finished project, as well as prevent unwanted discharge of dye.*
-NOT all bases are suitable for dyeing ALL colorways- You will see your options for each colorway, in the drop down menu.