All items are carefully prepared for shipping and sent via U.S. Postal Service to ensure fast and secure delivery. If you would like to have the item insured or would like to request special handling please contact our shop so that we can make arrangements for that accommodation.
Shipping prices are based on packaging cost, shipping and handling. Tracking in the U.S is free. If you would like to add insurance please let me know at the time of purchase in the message box and I will send you a revised invoice.
Your order will be shipped to your Paypal address. Please make sure the address is accurate. If you would like it shipped elsewhere please convo me at the time of purchase. If paying by Direct Checkout your Etsy address will be used.
I accept Paypal, Etsy Direct Checkout. Once your payment is received I will send out your package within 1-2 business days (unless noted in listing. i.e Made to order items)
If your paypal payment is not made and I can not reach you by convo within 3 days of purchase I will cancel and restock the item(s).
Returns & exchanges
I will exchange an item(s)(or replace it if I can) if the order comes damaged per the shipping process or is lost in the mail ONLY if insurance has been purchased, otherwise no refunds or exchanges can be given.
No refunds or exchanges on personalized/customized items.
Please contact me if you would like a custom order. As soon as payment is received, I'll immediately work on your items and get them out to you as soon as possible. My turn around is 7-14 days. Sometimes sooner.
Smoke and pet free home . As always, if you have ANY questions please contact me