U.S. Shipping: Each item shipped within the U.S. will come with a tracking number. Depending on the weight, it is either shipped via USPS First Class mail (1-4 days), or Priority mail (1-3 days, usually 2.) There is an option to upgrade to Priority Mail with most of my listings, as well as an overnight option if you need it now!
International shipping is standard. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I will use your ETSY address unless otherwise instructed.
I strive to get my handmade items to you as quickly as possible so you can be warm and cozy in no time!
Paypal, Debit/Credit Cards, and Etsy Gift Cards are accepted.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
It is my goal to make each and every customer happy with their purchase, so should you have any issues, please contact me immediately so we can work it out. Your satisfaction is important to me! Items may be refundable within 3 days of receiving your order, and must be shipped back within 7 days. Shipping costs will not be refunded, and buyer is responsible for the shipping cost of sending back the unwanted items. If the item returned is stained, ripped, or obviously worn, a return is not accepted. Refund will only be issued when item is received in original, unworn condition so that I may resell the item. Thank you for understanding.
HOLIDAY ORDERING INFO:
The cutoff dates for made-to-order items for Christmas delivery are November 24th (International) & Dec 12th (US). Orders placed after these dates are not guaranteed to arrive before Christmas, but I'll try my best. Due to holiday season volume, the turnaround time may be extended to 2 weeks.