COMBINED SHIPPING I am happy to combine shipping on multiple orders! Please contact me and I will set up special reserved listings for you with the adjusted shipping price.
TRACKING/INSURANCE Shipments over $50 are insured and all domestic orders include tracking. I include a tracking number with international shipments when possible. Signature confirmation is required on shipments over $250, per Etsy.
Please allow around 2 weeks for domestic shipments, and up to 45 days for international. Packages are not considered lost by USPS until this time has passed.
LOST/DAMAGED PACKAGES If you're experiencing shipping troubles, PLEASE contact me! I am happy to work with you and I will try my best to resolve the issue!
If an item has been marked as delivered, and you have not received it, please give it some extra time to arrive and check with neighbors and your local post office. Sometimes they make mistakes. If the package still can't be found, contact me and I will work with you and the post office to locate the package or file a claim.
If a package arrives damaged or has missing contents, take photos of the damaged packaging and item(s), hang on to it, and contact me immediately. An insurance claim may be filed with the post office, and the customer is asked to cooperate if an insurance claim is necessary prior to return of the package for refund or repair.
**SHIPPING OUTSIDE OF U.S.**
Please be aware of your country's fees before purchasing; these are the buyer's responsibility. All packages will be marked as merchandise.
Unfortunately, I cannot ship to Italy because of customs restrictions.
I accept Paypal and Etsy Direct Checkout (debit, credit, and Etsy gift cards)
Items will be shipped upon receipt of payment in full.
SALES TAX Colorado residents will be charged sales tax at checkout. Because CO sales tax is destination based, rates vary. Fort Collins residents: 7.4% Non-Fort Collins Larimer County residents: 3.5% All other Colorado residents: 2.9%