Barb's Cottage ships within 1 to 2 days of payment. The shipping cost includes packing materials and boxes as well as postage. Since the tiles from Barb's Cottage are fragile, each item is carefully wrapped and packed in sturdy boxes rather than the ones from the postal service. We use eco-friendly bubble wrap and peanuts (they're made of cornstarch!).
We accept PayPal and all major credit cards.
Returns & exchanges
Please let us know if something is damaged in transit and send a photo of the broken item. We'll replace it as soon as possible. If you are not pleased with an item, you may send it back for credit in the shop or for a refund.
We welcome custom orders! Browse through our wares, including those items that have sold, for ideas & then let us know what you would like for your project. (You will find sold items at the top of the homepage, just about the stars, where it says, "sales.")
International customers: We are happy to ship outside the U.S.. Please let us know what items you would like to buy & what country you are in and we will adjust the shipping to include your country.