Some items in my shop are complete and ready to ship. They will be shipped in 2-3 business days. Shipping time on custom orders will vary depending on the time it takes to create your special item. Please let me know if you need an item by a certain date like a birthday or anniversary. I will get your items to you as quickly as I can. Whenever possible, I use recycled shipping materials, boxes and packaging. If you want a brand new box, please let me know. Items in the US will be shipped USPS Priority Mail or First Class Mail. A tracking number will be provided. For International shipping, contact me for specific information. Buyer is responsible for customs charges. Payments must be made and cleared before the order is shipped.
For your shopping convenience, I accept ETSY Direct Checkout. With Direct Checkout you can use a credit card and you can also use an ETSY giftcard. I also accept PAYPAL. You don’t need a PAYPAL account to use a credit card with PAYPAL.
Returns & exchanges
If an item is damaged in shipping, please contact me within 7 days of receipt of your item and it will be replaced. Because my items are one of a kind, please allow for slight variances in the replacement item. Buyer is to pay the cost of return shipping. Due to the individual nature if custom orders, these items are not eligible for refund or exchange. I want you to be happy with your purchase. If there is an issue, please contact me so we can work out a solution. Please note that colors may vary, depending on your monitor.