I ship within 1-3 business days, usually the next day. Shipment is by First Class or Priority Mail through the USPS unless you choose another shipping option.
If you wish insurance or other services, please contact me as there may be an extra charge. Delivery tracking is standard.
Purchases should arrive within 2-5 days in continental USA and 1-2 weeks outside of USA. You may have to allow for custom delays outside the US.
We accept PayPal payment in American currency. Payment must be made in full within 4 business days of purchase.
If you do not have a PayPal account, no worries! You do not need one to pay for items. Choose the PayPal Option at checkout and after submitting your order, click the "Pay Now" button. The next page will display 2 options. The second option will allow payment using a credit or debit card without signing up for a PayPal account.
Payment must be in full before item is shipped.
Please email me if you need any assistance with payment and I will be happy to help you!
Returns & exchanges
If you are unsatisfied for any reason, please contact me within 14 business days of receiving your purchase. I will do my best to resolve the situation.
Refunds and exchanges are made on a case-by-case basis. I cannot be responsible for lost or damaged items by the postal service. If you need to return an item, buyer is responsible for return shipping charges. Refunds will be made within 14 days of receiving the returned item.
SAFETY ISSUES: Some handmade items and flowers contain gems and embellishments of various sizes or dowels. Please be aware that the small parts can be choking hazards for small children if they become lose or fall off. Use proper supervision for young children when using any items with small parts or long stems such as fairy wands.
Let's keep precious children safe and happy!
I welcome CUSTOM ORDERS. Just give me your ideas. Custom orders may take up to 2 plus weeks. When you request a custom order, a deposit of $10.00 will be required through Paypal to my email, firstname.lastname@example.org. This will be deducted from the final invoice bill. If you elect not to pay for the custom order, this $10.00 is non refundable. Custom orders will be shipped upon receipt of payment.
All items shipped from Mukwonago, Wisconsin located in southeastern WI from a smoke-free home.