We are sorry but we are not currently accepting custom order requests. If you do not see what you are looking for please check our website: runningbugfarm.com If it's not at runningbugfarm.com or our Etsy shop odds are we do not produce it. If you have any questions please contact us prior to placing any order.
Generally if an order is placed BEFORE 7PM EST your order will be shipped out the following morning (1 day). If an order is placed AFTER 7PM EST your order will be shipped out by the 2nd day (2 days). There are NO guarantees that your order will be shipped within this time frame. Events beyond our control can disrupt our shipping schedule. You can view the total shipping charge by viewing your cart. You do not have to commit to a purchase in order to see your total. Once your order is completed it is ineligible for combined shipping or changes of any kind. If you have any questions please contact us prior to placing any order.
USPS SHIPPING TIMES (Note these are ESTIMATES by the United States Postal System, we CANNOT make any guarantees that your order will arrive in the time specified by USPS.): USPS 1ST CLASS MAIL: Delivery within 1- 3 business days in most cases. USPS STANDARD POST: Expected delivery in 2 - 8 business days. USPS MEDIA MAIL: Delivery in 2 - 8 business days. USPS PRIORITY MAIL: Delivery within 1, 2, or 3 business days based on where your package started & where it’s being sent. USPS EXPRESS MAIL: Overnight scheduled delivery to most U.S. destinations. If you have any questions please contact us prior to placing any order.
Visit our website: runningbugfarm.com for international shipping. We do not offer international shipping at our Etsy shop due to the high rates Etsy charges for international shipping. If you have any questions please contact us prior to placing any order.
Want your order shipped faster? Then please select Priority or Express shipping at check out. We cannot change an order once it is completed. Want to protect your purchase? Then please add insurance! The postal system is responsible for lost, damaged or stolen packages. If you insured your order the post office will reimburse you for their error. If you have any questions please contact us prior to placing any order.
WEST VIRGINIA residents please take note that some of our items are taxable under the state of West Virginia sales & use tax laws. When you proceed to check out you will be able to view the WV taxes you will be charged. Currently all orders that are not in the state of West Virginia are NOT subject to WV sales tax. WASHINGTON residents your orders placed through ETSY will be CANCELLED due to ETSY charging a blanket sales tax on all of our items (including items that are non-taxable ). To avoid ETSY cancellations, please place your order at our website: runningbugfarm.com If you have any questions please contact us prior to placing any order.
In order for us to keep an accurate inventory, our items are sorted, packaged & labeled prior to listing. These items are ready to ship. We kindly ask that you do not request something different from the item listing after you have purchased the item. For example if you ordered feathers in the size range of 1.5-2.5" please do not ask us to send you only feathers that are 2.5" or if the feathers are mixed colors to only send a specific color. These custom requests require us to pull apart our inventory, re-sort the feathers & then re-adjust our inventory, therefore we cannot & will not honor these custom requests on items already purchased. We will ship what you paid for, not something different. If you have any questions please contact us
If you would like to give a gift, please change your shipping address to the recipients address. The address you use at checkout is the address we will ship to. If you do not change the address prior to completing your purchase we will not be able to ship to the recipient you wish to gift. If you would like to add a special message, please leave the message you wish us to include in the note to seller during checkout. We reuse packaging materials when possible. This means boxes, envelopes, peanuts, air pillows etc. If you don't like your items shipped in reused packaging, please do not purchase from us. If you have any questions please contact us prior to placing any order.
We currently do not have wholesale options other than what is already listed in our Etsy shop or what you will find at our website: runningbufarm.com If you have any questions please contact us prior to placing any order.
We do not accept coupons at our Etsy shop. If you have a coupon you may redeem it at our website runningbugfarm.com If you have any questions please contact us prior to placing any order.