Please allow 3 business days for shipment, once payment clears, although most items will usually be shipped same or next day (unless otherwise specified in the product listing).
Items shipped to destinations within United States:
Items are shipped either First Class or Priority Mail through the United States Post Office (dependent on weight). On the USPS website, they say First Class Mail takes 3-5 days and Priority Mail takes 2-3.
If you would like to make sure your package is shipped Priority Mail or via another method, please contact me before ordering and we can work it out!
Items shipped Internationally:
GypsyTree is not responsible for customs duties, inspection fees, or taxes. The payment of these fees fall on the buyer. Please be aware that once a package leaves the United States I have no way of tracking it and am not responsible for loss or damages.
Accepted forms of payment: Direct Checkout via credit card (received within 3 business days of purchase) PayPal (received within 3 business days of purchase) Money Order (received within 1 week of purchase) Personal Check (received within 1 week of purchase)
Payments must clear before items will be shipped out.
If problems occur with payments, feel free to email or convo me and we can try to work things out.
Returns & exchanges
All items are described as is, with measurements included. If you need more information on a product, please contact me and I will be happy to help you. I strive to make sure my listings are accurately represented. I use pictures of the exact item being shown, except for certain items, in which case a stock photo will be used, and this will be noted in the listing. Refunds will only be issued for quality defects or errors on my part. Please read the entire listing before buying to make sure you know exactly what you are purchasing. No exchanges.
GypsyTree is not responsible for postal damage or errors.
All inquiries regarding wholesale, retail, or consignment options are welcomed!! I can do custom sizes and quantities.
THE NATURE OF WOOD:
I dry my wood logs and slices before and after cutting, depending on the wood and the item being cut. This is to ensure that the wood will not crack significantly when cut. However, wood can change with temperature and humidity. It can warp and crack. It can even crack after being dried for a long time, depending on conditions. Please don't expose it to direct sunlight, keep it in plastic bags or sealed containers, or expose to high moisture.