We will guarantee same day shipping on stock items, excluding Sundays and holidays. We ship first class and priority mail and you should receive your package in 2-5 business days. U.S. domestic shipping is free for jewelry. There is a shipping fee for stones unless you purchase $100.00 or more. At that time, I will refund your shipping cost. We will e-mail you your tracking number when item is shipped. We ship internationally USPS regular mail to keep cost down unless you request an upgrade at your expense. Shipping outside U.S is 12.00. Please be familiar with your countries shipping policies. We will not be responsible for custom, vat, or tax fees. We will not be responsible for items left at post office and sent back to us. It is your responsibility to contact post office to hold your package if you are going to be out of town. Upon receiving your item back, we will ship it back to you at your shipping expense once again. If it is lost during this time, it is not our fault and no money will be refunded.
I accept credit cards, Paypal, Etsy gift cards. Tax will be applied at checkout.
Returns & exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If items arrive damaged, please contact me immediately. My shipments are packaged with the greatest of care so as not to be damaged. I also try to show how the piece will look in person in my photos. I don't believe you will ever want to return a piece. However if there are any problems, please contact me and we will work something out.
Custom items are available upon request. If you want multiples for your wedding party please make sure we have advanced notice. If we have everything you need in stock, they will be shipped out the next day. If you would like a custom piece made, there will be a charge according to the time I have to spend working with you on it. If you just need stones changed in a stock piece you see in my shop, there will be no charge. If you want a custom piece made, there will have to be payment before I order it. CUSTOM ORDERS ARE NON-REFUNDABLE. We will always offer a 10% discount for multiples for bridal parties..