If item is one off, then I will post within 1 business day of payment clearing. If it is a custom item, please remember I'm also a mom, with a job and a farm. Custom items will clearly state length of time to make. I do not ship outside of ireland with insurance. I'm trusting in An Post! Within Ireland is about 1 to 2 days, UK/Europe 7 to 10 days , and to the US is about 2 to 3 weeks. Please let me know if you want faster delivery and I'll do my best to sort you out.
Eve Chambers Textiles accepts Paypal and if you are local to us personal cheques or cash. Please note that no items are shipped until payment clears.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with the item you have purchased, I will refund purchase cost as long as item is returned in mint condition. Return postage is paid by purchaser returning. Please, please contact me as I want you the customer to be happy with your items, and I want them to have good homes :-)
I'm happy to custom dye any colourway on any yarnbase required. If you don't see what you are looking for - send me a pm - most of my stock is not on etsy. Also if you have any questions about ,my process or would like a studio visit, get in touch !