First Class shipping option available for orders weighing 15 oz or less. In some cases default shipping might be for priority mail, so don't hesitate to ask if you feel your order could be shipped via First Class. Most fabric yardage items ship within 1 to 3 days. Fabric bundles take longer time to cut, if not already cut and ready to ship. So, please allow at least week in extreme cases for your bundles to ship. If anything is an urgent order, please mention it in the convo. I will do my best to ship earlier.
Lost Packages: -------------------- If USPS indicates a package is delivered to the address provided on your order, those items are not eligible for inquiry of lost packages. USPS denies these claims. Also only Priority Mail packages are eligible for refund if lost due to an error by USPS. Otherwise, claim cannot be processed.
Shipping Overage: All charges over of an $1.00 will be refunded back to you.
Accepting both PayPal and Credit card payments
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All custom made products and sale fabrics are final. No returns for those. But if you're not happy with your purchase for some reason please contact us within 2 weeks after you have received your item. I will be happy to do a exchange or give you store credit.
For unused, uncut fabrics sold at full price, 30 days to return if it is in original condition. Return shipping will be paid by the buyer. And original shipping cost will not be refunded. To authorize your return please convo me with reason for return. Fabrics on sale or discounted prices are not eligible for return.