Waiting time is between 1-2 weeks until shipment (larger orders sometimes take longer). Waiting time is for construction, it does not include shipping time. A tracking number is usually sent to you in a confirmation e-mail after your item has just been posted. INSURANCE IS NOT INCLUDED. If you need items insured or faster shipping, contact us so that we can make a listing with the updated cost.We cannot be held responsible for Australia Post Service loss.
Items are shipped with Regular Australia Post and should arrive in 5-10 working days after the waiting time. (This applies for both internal and international orders). There is no tracking number on international packages. If you would like tracking on your item then please message me before purchasing and I can adjust the postage cost on the listing accordingly. IF YOU WANT TRACKING PLEASE CONTACT US. Thank you.
If you order a "Ready to ship" item with a made to order item the waiting time still applies to your purchase. Also, if you order a "Ready to ship' item and request a different size the waiting time still applies as well.
We will only send an item once the money has cleared.
Returns & exchanges
If you are not completely satisfied with your purchase, please contact us. If approved, you may return your item within seven days of receipt to exchange the item for another one in our shop. There are no refunds/exchanges on custom made-newly designed item/s please request insurance to be added before purchasing so that I can alter the postage cost on the listing accordingly, thank you.