We ship by DHL, UPS, FedEx, and Air Post for safe and speedy delivery within 7-20 days. Please contact us if you require a rush order! Please note there will be1-3 days processing time for packaging, and 1-2 weeks when ordering custom items.
Please make sure including your telephone number and address in your order for shipping purposes.
We accept PayPal, credit card, debit card, and other direct checkout options through Etsy.
Returns & exchanges
We accept any purchase from our shop. If you wish to return any or all parts of your order, you need to contact us to initiate the return process within 7 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge.
You are qualified for a full refund if your items are defective, damaged or misshaped. Once the product is returned, we will confirm your refund, including all shipping and postage. Exchanges are also available on request, with no additional charge.
Other cases we refund with a deduction on the postage.