I ship internationally! I always ship via USPS with tracking, but I can mail via FedEx or UPS if needed. Please contact me before ordering.
Payment is accepted via credit card, PayPal, or check.
Those in Virginia will have 6% sales tax added to your order. Prices do not reflect tax or postage and packing.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I have a 15-day money back guarantee if the items are not to your liking. I also have a $10.00 restock fee which covers the fees I have to recoup with Etsy and PayPal not only for the purchase but also for the return. Unfortunately, I do not pay postage to return the items. If something breaks, I can fix it for a small fee. If something needs repair, I will work with you.
Resellers Wholesale Accounts - I offer my items to those non-profits and businesses who would like to offer and resell my items. I will work with you. Please inquire if you are interested either convo or e-mail at kimberlywalters [!at] comcast.net.
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