Items that are IN STOCK will ship within 24-48 hours Monday-Friday. Orders received on Saturday will be shipped Monday or Tuesday.
Please allow up to 2 weeks for CUSTOM orders to ship within the USA. (Allow more time for international orders.) As soon as your order ships, I will send you an email informing you that your package is on the way along with tracking information. (Tracking information is not available on international orders.)
► U S A *** S H I P P I N G I use USPS First Class for my shipping; estimate 2-5 days shipping time (Hawaii and Alaska may take longer). We will do our part to ship the item(s) promptly, but can make no promises concerning the performance of the postal service. If you would like to add insurance to your package, you can request insurance through the notes section when completing your purchase. I will send you an invoice for the insurance through PayPal. If you would like expedited shipping or a priority mail upgrade, please contact me and I will send you an invoice through PayPal.
► I N T E R N A T I O N A L *** S H I P P I N G International orders ship via US Postal Service First Class International unless another method is requested. Please note that shipping upgrades will incur an additional fee, billed via PayPal after the original purchase clears. Shipping times vary greatly with First Class International and the estimated shipping could take 2-6 weeks. Pjlacasse is not responsible for any custom fees, import duties, taxes, tariffs, fees, etc. that may be incurred at the time of delivery.
Please note: All shipping fees in our shop include a small fee to help cover the shipping supplies for your order.
Your order will be shipped after full payment has been received. If you have paid by E-Check through PayPal I will wait until the payment clears before working on your order. If payment hasn't been made within 7 days of placing an order, with no email correspondence, I will cancel the order.
Everything is shipped in sturdy, protective packaging.
I ship to the Etsy address on file. Please make sure all information is current.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I strive for 100% customer satisfaction. If you are, for any reason, unhappy with your purchase from Artyecological, please let me know and I will make it right with a refund or exchange. After 14 days, all sales are final and items cannot be returned or exchanged. On returns & refunds we do keep a 5% restocking fee to offset the fees Etsy and PayPal charges on sales. Once the item has been returned within 7 business days in its original condition your refund via PayPal or store credit will be issued. If a mistake was made on our end, I will replace your item free of charge, or if you prefer, offer a full refund. Please contact me before returning any items.
Personalized/custom orders may not be returned. Any changes made to personalized/custom orders after approval of the proof may only be done so at the cost of the buyer.
Computer monitors display colors, brightness/darkness differently. The colors on your screen may not match what is on my screen. My design are how I see and prefer the images and I hope you love them too.
All of our items are created with love in a smoke free environment.
If you are purchasing a gift, let me know and I would be happy to include a note letting the recipient know who the package is from.
CUSTOM ORDERS are welcomed. If you see something you like, but would prefer a different size or color than listed, please don't hesitate to let me know.
COPYRIGHT is not transferable with your purchase and no reproductions may be made. All designs in this shop are copyrighted by Pamela Lacasse and are solely intended for personal use.
FEEDBACK is greatly appreciated. I would love to hear what you think of the item(s) and service you receive.