I aim to process your order in 1-3 days as I understand the anticipatory excitement you feel when you have ordered something from Etsy! If on occasion I am unable to ship within that timescale I would always try to advise you of this.
I quote for First Class Package Rate within the UK and Airmail Small Packets everywhere else. I always obtain proof of postage.
Please note that Airmail postal charges from the UK quoted do not carry tracking and have standard £20 compensation, which means that if the item purchased is lost in transit it is only covered to this value. Please note any item can be insured & tracked but at extra cost to the purchaser, it may also take a little longer to process the order. Please contact me prior to purchase, should you wish to opt for this shipping option and I will amend the quote accordingly.
Orders may be subject to local customs charges. I will not falsify Custom's Declarations please do not ask me to do so.
I accept PayPal & Direct Checkout and will ship once payment is received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I attempt to describe all items as honestly and accurately as possible, please contact me if you require any further information about an item prior to purchase. If you have purchased an item and are unhappy please contact me to see if we can resolve the situation with a return/refund.