Shipping costs: - € 2.95 for orders under € 50 to anywhere in the world ('regular post' without track & trace) - € 6.95 for orders over € 50 in the EU (including track & trace) - € 8.95 for orders over € 50 outside the EU (including track & trace)
If your shipment is under € 50 in value, but you would still like to use 'track & trace', please e-mail us at info@DiMarca-Online.com for a shipping quote.
You can either pay through PayPal or you can transfer the money to our bankaccount. After receiving your payment, we will ship your order.
Bankaccount: DiMarca Online in St. Leonard de Noblat (= Dutch Bank account) IBAN: NL75 RABO 0328 7094 92 BIC: RABONL2U
Returns & exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
DiMarca Online will accept any items back, that you are not happy with, with the exception of sale items. Returning items is possible within two weeks of purchase. All products will be inspected for damage and defect prior to shipping. Normal wear and tear of products ordered from DiMarca Online does not include damage or defect. The item must be in original condition and unworn, otherwise no return is possible.
Please e-mail us at info@DiMarca-Online.com with the order number and the items you want to return, to obtain a return authorization code.
Instances out of the ordinary will be dealt with on a case-by-case basis.