Once payments are received, in stock ready to ship items will ship within 1-3 business days. Please allow between 1-3 weeks for custom orders to be shipped unless a different timeline is agreed upon.
Items will be shipped to the address on file in your Etsy account. Please be sure to check that this address is correct.
Items are shipped via the United States Postal Service.
Payments made through Direct Checkout and PayPal are welcomed. I also happily accept Etsy Gift Cards. All payments must be made at time of purchase.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be pleased as punch with your purchase. If you are unhappy with your order for any reason please contact me within 5 business days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
Items must be returned in their original condition. The buyer is responsible for the return shipping cost unless there was an error made by the shop.
All sales are final for custom orders.
Custom Orders: Custom orders are always welcomed. If you'd like to customize a listing in the shop or if you're in the market for something you don't see listed, please don't hesitate to send me a message!
Item Care: Please be sure to read the care instructions carefully for hand dyed yarn.
All yarn is kettle dyed and no two skeins will be exactly alike, even if they were dyed at the same time. There may be variation within one skein as well, especially in a kettle dyed yarn.
Colorways are recreated as close to the original as possible, but they will not be uniform like a commercially dyed yarn. Also be aware that different bases take color differently. Colors may vary from dye lot to dye lot.
Dyed to Order photos are a representation only. I do my best to represent the colors accurately in photos, but please be aware that colors may look different on different screens.
It is important to note that the speckled yarns, while using the same colors on multiple skeins of the same colorway, are dyed in a random fashion. No two skeins hold exactly the same speckle patterning, and there will be strong variations between multiple skeins and within each skein itself.