Items will be shipped as soon as possible after payment has cleared,usually within three days. Any customs duties incurred are the buyers responsibility.
UNITED STATES CUSTOMERS IMPORTANT UPDATE : My packages are sent with the Portuguese post office and will be delivered by USPS in the USA , if your package is taking a long time to arrive please enquire at your local mail office as there have been cases of USPS not informing customers their package has arrived.They are no longer always scanning the bar code/tracking number.
I ship by registered mail ,the Portuguese postal service is very reliable and you will be given a tracking number. You will be able to track your package on your local mail service's website once it reaches your country.
Someone will have to be available to sign for the package which will probably arrive 1-3 weeks after I send it.
If nobody is home when the delivery is made you will have to collect your package from your local mail depot.
Parcels returned to me due to lack of collection are not eligible for a refund ! I will however be happy to resend but you will have to pay the shipping costs again.
I cannot be held responsible for packages which are undelivered or not collected by the Buyer from their post office for any reason. No refunds will be issued for cost of goods or postage for items returned to me as undeliverable and in damaged condition.
If you are buying low value items and are happy to have them shipped by regular mail which is cheaper , please send me a message.Please note that in this case there is no tracking number and this is at your own risk.
I will always combine shipping charges where possible ,if you want to buy several items please contact me and I will work out the best shipping price for you. Sometimes shipping prices may have to be altered up or down depending on the weight of the goods .
I now accept Etsy gift cards and credit cards. You don't have to have a Paypal account to buy something.You may pay via PayPal with your credit card without having a PayPal account. Checkout process guide: http://www.etsy.com/help/article/361 If you are in Portugal I can accept a bank transfer please contact me for details.
Returns & exchanges
I want you to be completely happy with your purchase if something is damaged in transit or there is another problem please contact me to see how we can fix things. Vintage sales are final,please ask all your questions before buying ! I am happy to answer all and any questions that you may have and take more photos if necessary. In some circumstances I may accept a return within 14 days of delivery . Goods must be returned to me in the same condition that they were originally sent. the buyer is responsible for return shipping costs. I take great care to take accurate photographs and describe items carefully. Computer monitors may show slightly different colors,this is not a reason for a refund.
By buying from me you are accepting my policies,please read them .All my items are vintage (used ) unless otherwise stated. If you have any questions,doubts or information about any item in my shop please contact me before buying. I would be happy to answer your questions.