All customs and duty fees are the responsibility of the purchaser.
Orders are dispatched from 3 to 5 business days after cleared payment, except weekends and Ukrainian bank holidays.
International delivery times vary according to the destination. Usually from 15 days to 4 weeks. Sometimes postal service delivers a long delay. Unfortunately, we are not able to influence this.
Customers are responsible for all custom duties and local taxes where applicable.
Please note that we are not responsible for any customs duty or other taxes or fees assessed. It is the buyer's responsibility to check on customs duty fees that may be assessed by your country. We are not responsible for lost or damaged goods.
We happily accept payment through Paypal.
Items are promptly shipped when payment has cleared. While most items ship same day as payment is received, it is possible that in some cases shipping can take 1-2 days after payment is received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We only offer refunds if the item is not as described example seller not mentoning major damage or stating red when colour is black. If you choose to return your purchase, please contact us immediately within 10 days of receiving your item. Items must be in the condition you recieved it with no missing parts. Items must be sent back with tracking and insured postage, this cost is not refundable. Buyer is responsible for the safety of the item until we get it back. Postage fees both ways are not refundable. Our shop is based in the Ukraine, we are happy to answer all your questions and provide more pictures and more condition report before purchase. We find that almost all of our customers are happy with their purchase. Thank you for taking the time to read our return policy.
Please note that all AtiqueShoreline items are pre owned antique or vintage finds. Most of our items are more than 30 years old and not in pristine unused condition. We try our best to give accurate condition report of all our items.