I ship items using First Class mail through the USPS.
Depending on your country, customs charges or taxes may be due when you receive your package. These charges are your responsibility to pay.
Packages shipped to an incorrect address due to buyer error may be lost, delayed or returned to me by USPS. In this case, the buyer will be responsible for additional costs related to reshipping. Refunds, if requested, will be issued for purchase price only after the returned package is received by me. Shipping charges are not refundable if an incorrect address is provided.
I accept Paypal and Direct Checkout. If you do not have a Paypal account, no worries! Etsy accepts most credit cards and will deal with the money transfer through Paypal, or through Direct Checkout, both of which offer secured connections. Please make sure you select your payment option when checking out.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unhappy with your purchase, please contact me within 1 week of receiving your product. We will work together to make sure that you are satisfied. If an item is shipped back to me, a refund on the original shipping will not be issued. It is also the responsibility of the buyer to pay the cost of shipping the item back to me.
I will no longer accept returns on orders with custom colors
Color....Remember that iphones and computer monitors will sometimes show a slight variance in colors.
If you have a problem with your order, please contact me before leaving your feedback.