All HeartPaperScissor items are usually processed within 1-5 business days upon receipt of purchase. Please allow an additional 2 to 5 business days for USPS to deliver your package. Shipping times may vary depending on location. First class international shipping times may take up to 2 to 4 weeks.
Heart paper scissors cannot guarantee delivery dates. However we can give you a shipping estimate. If you need to receive your order by a certain date please leave us a note with your purchase including your event date and we will try our best to get your items there on time.
If your package gets returned due to buyer error ( wrong address entered, etc)you are responsible for purchasing additional shipping to have The item re-shipped to you.
Once packages are marked delivered by USPS we are no longer responsible for the package. Please make sure to ship your package to a secure address where the mail carrier can leave the package.
Returns & exchanges
If you are not satisfied with your purchase please do not hesitate to convo me. HeartPaperScissors strives to fulfill all the expectations of our customers. All orders can be refunded in full before shipment. Once shipped items can be returned for a refund minus shipping cost.
Due to the hand made nature of all HeartPaperScissor products,each item is unique and may vary slightly from piece to piece.
Color Accuracy We try our best to accuracy represent the colors of all our items at HeartPaperScissors in photographs. However differences may occur based on monitor and/or video settings.As a result actual colors may vary.Slight variations may occur between sample and finished product .
Custom orders HeartPaperScissors loves,loves, loves,Custom orders!If you have an idea for a product or color scheme that is not currently available in our shop please contact us! We love making your ideas a reality! Pricing for custom orders will vary based on the complexity of the item.