Current order processing time is 1 business day. We ship every day from Monday to Friday. Shipping to most international destinations takes around 14 business days. Please be aware that shipping times may be longer if your parcel is held for customs inspection in the destination country.
Shipping rates are for small packet international airmail from Japan. Japan Post does not provide tracking numbers for small packet airmail. If you would like shipping with tracking please select the upgrade in your shopping cart.
Parcels that weigh 2kg and over will ship via EMS express shipping with insurance and a tracking number.
All customs and import fees and taxes are the responsibility of the customer and parcels will be marked as merchandise. We cannot mark any parcel as a gift, or declare a lower value on the customs forms. Please ensure you take into account any potential import taxes and fees before you place your order.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
We cannot accept returns on cut fabric however do get in touch if for some reason you are not happy with your purchase. Returns are subject to a 10% restocking fee. If any item in your order arrives damaged please get in touch with a description and photo of the damage. Please do not wash the fabric at all if it arrives damaged. We will happily replace damaged items.
Please don't hesitate to get in touch via Etsy Conversations if you have any questions.