I aim to dispatch all orders within 24 hours, although please allow me 1-3 working days. If you require something urgently, please drop me a line and I'll see what I can do (guaranteed next day, signed for or express deliveries will incur an additional charge). I use Royal Mail, but may use an alternative carrier for large orders.
Fabrics by the metre are printed to order and have an additional turnaround time of up to 3 weeks.
Custom made items (cushions, lampshades) have longer than standard dispatch times - please see individual listings for details.
Please note that you may incur customs charges on delivery if you order from outside the European Union.
You can pay by PayPal, credit card or Etsy gift card. Orders which are not paid for within 24 hours will be cancelled.
Returns & exchanges
I accept returns for faulty products only. Please check your package on arrival and notify me as soon as possible (in any event within 14 days of receipt).
Fabrics are printed to order and are therefore not refundable. I take custom orders (please contact me if you'd like to commission something) and these are also non-refundable.
If you would like any additional information or would like to work with me, please get in touch or visit my website http://www.madebymrsm.co.uk