Current processing time is 1-3 business days, except some items that might take up to 5 business days. Delivery time can range depending on your location. Please remember that packages going overseas can take between 1 to 2 weeks to get to you.
During Christmas/New Year/Easter season post offices might have some delays, please understand that this is simply out of our control...
All items are sent by local post as REGISTERED packages, therefore, tracking number will be provided after items are shipped to you. Expedited DHL shipping is available for additional fee as well.
Your package will be shipped to the address given at time of purchase. Please ensure that your address is current...
You can always send Etsy message if you have any questions about shipping or for any other concerns.
Direct Checkout (credit card, debit card, PayPal, Apple pay etc.).
Note that your order will go out after your payment has cleared.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Customer service is extremely important, therefore, if you are for whatever reason unhappy with your item or the item arrived damaged please send Etsy message immediately after receiving the package and we will decide together if refund or an exchange would be more suitable for you.
Thank you so much for taking the time to read through the notes!