A Beach Heart offers a complete refund of your original purchase price if you are not 100% satisfied with your selection. I understand how important it is to see an item in your hand before you buy it. You MUST notify me within seven days of your purchase date if you wish to return an item for refund. I will then give you instructions on how to make your return. No refunds after seven days. All items returned must be in the original condition AND ALL GIFTS SENT ARE TO BE RETURNED. Be sure to save ALL original boxes and packaging. You will be responsible for the return postage, (approx. $4 First Class Mail).