I try and keep shipping to a minimum. My domestic default is usps first class which has tracking that will be updated in Etsy or Paypal depending on your method of payment. You do have the option to upgrade to priority which includes a bit of insurance as well as tracking. If you want something overnighted or express please message me and I will do my best to set something up for you. This applies to USA shipments only. I will do my best with international shipments to have tracking but USPS doesn't always provide that option to all countries. Currently I only ship to the USA and Canada due to shipping pricing.
All items listed are ready to ship and will be shipped within my shipping frame once payment clears. I accept credit cards, paypal, and etsy gift cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Return policy is as follows... All items must be in original condition and unworn or still wound (for yarn). All return shipping costs are the responsibility of the buyer. Refund for product price will be issued upon my receipt of the return.
There are no returns on custom orders as approval photos are sent prior to shipping.
If there are issues due to damage or loss of package in the mail those complaints go to the usps and if you let me know I can inquire as well on your behalf.
I do my best to take accurate photos of my products in natural light however screen resolution varies. All listings are of ready made items and what you see is what you will receive.
I retain the rights to the images of my work and dye jobs for use in other media, promotion, and products.