Carded dyed alpaca art batts. These are dyed with acid dyes and when worked in a wet condition there will be some fading and color bleeding. Current colors are red (which is more like pink), green, green with green fire star, red and green, red with green fire star.
All orders will ship within 1-3 business days from the date of payment. All packages will be sent via USPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.
All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred. Extra shipping costs may apply.
If the shipping address is different from the address provided through Etsy or PayPal, please contact the seller prior to payment. If the Etsy and PayPal addresses are different, and no special instruction has been provided, Sutton At Home Alpacas will send the order to the address provided through Etsy.
Sutton At Home Alpacas accepts payments through PayPal. You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Packages will NOT be sent until the payment has been received. Customers are obliged to pay within three days of placing the order. If payment has not been received on the third day, the transaction will be cancelled.
Sutton At Home Alpacas also accepts Etsy gift cards.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
If you live in the state of Missouri and are buy from our shop an extra sales tax of 7.35% will be added to your bill prior shipping costs.
Returns & exchanges
If for any reason you are not satisfied with your purchase return the product to our location within 15 days of receipt of the product. The product must be returned postage paid in new condition, in the original shipping boxes, packed in the original packing, including all instructions. Upon receipt of the product returned in the new condition you will be refunded the full purchase price less shipping.
Each skein of yarn bought from Sutton At Home Alpacas comes with information regarding which alpaca the yarn came from.
If you're purchasing an Sutton At Home Alpacas item as a gift, special packaging and a hand written note can be included with an extra cost of $5. Please use the "contact the seller" link at the bottom of the page to inform us of the occasion, shipping address, and personal message to be included in the package