I ship USPS -very securely and in a well-padded envelope-immediately upon receipt of cleared payment unless otherwise requested. Package tracking is included for domestic items. Insurance is available for purchase to domestic customers during check-out and is recommended. I am not responsible for lost or damaged items.
Items will be shipped to your PayPal or registered Etsy address. If there has been a change in your address, please notify me immediately upon purchase so that I can make proper shipping arrangements.
If you ordering from outside the United States where customs or VAT charges are made, you will be responsible for any fees incurred.
I accept PayPal, checks and money orders. Items will be shipped when payment clears.
Unless agreed upon in advance, all custom orders will be a billed a 50% non-refundable deposit prior to creating your item, with the final 50% due upon completion and approval of buyer, prior to shipment.
Returns & exchanges
I guarantee my work 100%. Excluding Custom Orders or items marked 'FINAL SALE', if you receive your item and don’t love it as much as I do, please contact me within 15 days of purchase date to make arrangements for return - less shipping fees - or exchange at your discretion.
The name "Fairy Flower", "Fairy Flowers" and "Fairy Blossoms" as well as their design are the trademarked intellectual property of Laura Whitney and may not be used, copied or duplicated without my express permission.