Please be sure that your shipping address is correct with Etsy and PayPal. If your addresses differ, I will ship to the address specified on PayPal. Ready to ship items will be mailed within 3-5 business days or less from the time you purchase and pay for your order. Please see the SHIPPING & POLICIES tab for detailed shipping information on custom order. Individual items may have different estimated shipping timeframes. Please be sure to contact me if you need your order sooner that what is shown on the listing & I will let you know if I can accommodate!!
*U.S. SHIPPING INFORMATION- Items mailed within the U.S. are mailed through the USPS using First Class Mail with Delivery Confirmation so that you can track your package. Items should arrive between 2-7 business days once shipped. You will be able to track your order once it has shipped through your PayPal account next to the purchase transaction. There will be a "track" tab to click on which will direct you to the USPS website where you will find your tracking information. Please note that sometimes the tracking information is behind depending on how often the USPS updates the current information available on the package. If you are given a "track" option in PayPal, that means that your item(s) is on it's way and the only current shipping information that I have to track the package is the same as you can view through the "track" option. Please note- some packages will be sent with the most economical shipping option based on size and weight. **Please note - If you have purchased a large, heavy or unusual shaped item it will be shipped USPS with the most economical way possible, parcel post. Parcel Post can take 7-10 business days to be delivered. This is done to keep shipping cost as low as possible for you, my customer!
Payment is expected within 3 Days of purchasing your order. Should payment not be received your order will be cancelled. Also, item ordered will not ship until payment is made in full.
Returns & exchanges
Due to my items being custom & wearable, I do not accept returns or exchanges. Please contact me if you have any problems with an item and I can discuss the options available to you at that time. If you are unsure of what size to purchase on any item, please contact me prior to purchasing the item and we will figure out the proper sizing.
I usually accept cancel order requests within the first 24 hours of placing your order. After that, materials are purchased and your item has been queued for processing. Refunds will not be issued after order is in the processing phase. Please contact me with any questions!