All domestic orders are shipped via USPS First Class mail. International orders: First Class International (7-20 business days) costs extra $9 - $15 (depending on a country). Please note that we are not responsible for any customs fees which you need to pay in your country. We normally mark the jewelry as "merchandise" on the custom form.
Delivery Confirmation: Included on shipments to Australia, Belgium, Brazil*, Canada, Croatia, Denmark*, Estonia, France*, Finland, Germany, Gibraltar*, Great Britain and Northern Ireland, Hungary, Israel, Italy*, Latvia, Lithuania, Luxembourg*, Malaysia, Malta, Netherlands, New Zealand, Portugal*, Singapore, Spain, and Switzerland.
Paypal • All credits cards through Paypal • All credits cards through Etsy Florida residents will be charged 7 % sales tax.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
RETURN/REFUND ---------------------------------------------- If for any reason you are not satisfied, you may return the item to us within 14 days of receiving the item. Please note that the return must have RMA (Return Merchandise Authorization) number or return confirmation msg (email) and be in its original condition. A full refund minus all shipping costs will be promptly issued back to you following receipt of the returned merchandise. We are not accept partial returns if order have sets (lots) of the same merchandise. Canceled orders will be refunded with all shipping costs .
Shipping fees and insurance (if any) are non-refundable. We do not cover the return postage unless the item is damaged or broken due to our negligence. We will not be responsible for returned packages if lost by your mailing service. We recommend you to use a carrier service that provides a delivery confirmation number or tracking number.
WHOLESALE ORDER: Please contact our office 1 305 7990729 for details. We will ask for Tax ID. We have a minimum order.