*** All pillow covers will be Fabricated and Shipped within 7-10 Business Days - USPS Priority Mail, unless otherwise noted. ** I ship all U.S. orders USPS PRIORITY MAIL, which includes $50.00 of Insurance and tracking. If you want additional insurance, you will have to let me know prior to purchasing an item. ** Seller will not be responsible for damages or lost items during the delivery process.
**** Most of the pillow covers are fabricated after purchase. This allows me to accommodate any special requests that you may have - i.e. specific size, pattern placement (use of different fabric for the backs or if you would prefer them to be double-sided). **** Please check my current lead time in my shop announcement section, as it may vary.
** I accept Major Credit Cards and Pay Pal, which is due at checkout. ** If the item is not paid for within 3 days, the transaction will be cancelled and the item will be re-listed. ** I also, accept a money order if you choose. Item(s) will be shipped after payment clears my bank, usually within 3 - 6 business days. Please notify me when your payment has been sent. I will convo or email you once your order is shipped. ** I will ship your item(s) to the address listed on your Etsy receipt. Please make sure it is the correct address.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
** I do not offer returns. If you have concerns regarding your purchase, please contact me within 3 days after receipt. I will handle your concerns on a case by case basis. Items will be accepted for exchange only (when fabric is available), due to material defect. ** No returns or exchanges on any orders, including custom orders. If fabric samples have not been purchased prior to a any order there is no reason for a return on your order. ** No returns due to them not coordinating with your decor. ** No returns on Sale Items. ** Please take into consideration that colors may appear different on your computer screen. I will be happy to mail you swatches for a nominal fee, if you are unsure of color - coordinating with your decor. ** Custom orders are always welcome - your fabric or mine.
** Orders may not be cancelled once production has commenced.(Production starts with the cutting of the fabric). If the order has not yet commenced, it may be cancelled within 24 HOURS from purchasing. Cancellations will not be accepted after the 24 hour period from time of purchase. Cancelled orders will be subject to a cancellation fee of no less than 20%.
** If a Reserved/Custom Listing has not been purchased within 2 days of when the listing was posted, it may be cancelled.
** Pillow Talk and More will never distribute your email, home or business address with any other individual or business.
** I welcome custom orders, as not everyone has the same taste in fabric or design. Please convo me if you would like a custom order.
** Regarding Custom Orders: If fabric is in stock, pillow covers will be fabricated within 7-10 Business Days, after Custom/Reserved Listing is Purchased.