NOTE: Orders missing information (font, color, personalization) will be delayed and will not meet the current turnaround time due to the wait to gather correct information.
Tracking is not provided for decals unless purchased separately. Ring dishes, spikes, shirts and large orders WILL be given a tracking number.
Returns & exchanges
Due to normal wear and tear as well as the nature of personalization I am not able to issue a refund. If there is a serious issue, please message me and we will talk!
Make sure to include ALL information needed, including font choice, color(s), size etc at checkout so that your item is processed within the current turnaround time. Orders that require an email or etsy message to obtain missing information with NO response within 72 hours will result in order cancellation of which a full refund will be submitted.
INITIALS: Initials are to be submitted in the order you want them to appear. Most put the last name initial in the middle. For example, Jane Smith Doe should be submitted jDs. If the order is processed and shipped incorrectly due to the initials being submitted incorrectly, the order will need to be placed again.