We ship out all orders within 3-5 days (sometimes less - depending on purchases) after cleared payment.
Items are shipped to the address on your ETSY Account. If you wish your item to be shipped to a different address, please let us know!
We ship with Bulgarian Posts/ USPS, which takes 7 to 14 days. Overnight TNT EXPRESS option also available.
It takes 1 to 14 business days to arrive to your door depending on your destination. The more you buy, the more you save on shipping. Plus $5 for a second and third item.
NOTE that there might be delays due to custom procedures and holidays.
We declare all items at LOW COST and as GIFT to avoid and save you customs fees and hassles.
LOST PACKAGES We offer a refund for lost packages or you may pick something else from our shop. There are circumstances we cannot control. However, if there is any problem we will do everything we can to help resolve the situation at your best interest.
Please note that you are responsible for all customs and duty fees, if they apply.
At this time we accept payments via Pay Pal. It is the safest way to go. We accept Western Union as well. Thank you.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
WE DO REFUND OR REPLACE ITEMS.
If you are not happy with your purchase or an item does not meet your expectations please contact us within 3 days upon receiving.
COLORS: Please, keep in mind that colors of images may look slightly different because of the specifics of your computer.
MEASURES: Please, use the size chart we listed below or you can send us Your measures to make a custom order specially for you. Double check every size,and ask us everything you want to know. We'll answer all your questions, send you additional pictures and assist you.
MQM SIZE CHART
SIZE XS (US 2, UK 6, Italian 36, French 34, German 32, Japan 3) bust: fits bust around 33.5” / 85cm Waist: fits waist around 26” / 66cm Hips: fits hips around 36” / 91cm For overall height: 5'3" / 160cm around
SIZE S (US 6, UK 10, Italian 40, French 38, German 36, Japan 7) bust: fits bust around 35.5” / 90cm Waist: fits waist around 28”/ 71cm Hips: fits hips around 38”/ 97cm For overall height: 5'5" / 165cm around
SIZE M (US 10, UK 14, Italian 44, French 42, German 40, Japan 11) bust: fits bust around 37.5” / 95cm Waist: fits waist around 30”/ 76cm Hips: fits hips around 40”/ 102cm For overall height: 5'7" / 170cm around
SIZE M+, L- (US 12, UK 16, Italian 46, French 44, German 42, Japan 13) bust: fits bust around 39” / 99cm Waist: fits waist around 31.5”/ 80cm Hips: fits hips around 41.5”/ 106cm For overall height: 5'7"-5'9" / 173-175cm
SIZE L (US 14, UK 18, Italian 48, French 46, German 44, Japan 15) bust: fits bust around 40.5”/ 103cm Waist: fits waist around 33”/ 84cm Hips: fits hips around 43”/ 109cm For overall height: 5'9" / 175cm around
SIZE XL (US 18, UK 22, Italian 52, French 50, German 48, Japan 22) bust: fits bust around 43.5”/ 110cm Waist: fits waist around 36”/ 91cm Hips: fits hips around 46”/ 117cm For overall height: 5'9" / 175cm around