This item has a small defect but still needs love, so it's listed at a special discount price for you!! <3 Defect~ this beautiful feather has rough / imperfect edges as this phoenix had a rougher life in the wild. (Discounted by $2, normally $5) Please note there are no returns on Discounted / Nearly new items.
Phoenix feathers are made with 100% authentic natural Golden pheasant feathers for maximum “magic” and beauty! We do NOT use dyed or altered feathers, the color on these stunning feathers is completely natural. We only deal in real!
Exceptionally quality our Phoenix feathers are perfect for Crafts, Cosplay, keepsakes, or simply natural art!
PLEASE KEEP IN MIND!!, Our Phoenix Feathers are authentic animal products!! Just like any animal product, feathers may have slight defects or markings from their lives in the wild, because of this no two feathers are exactly alike, your Feather will be completely unique and all your own!
Please allow up to two weeks for shipping on made to order items such as custom leather-works. Customs take a lot of extra time and love however your items will ship promptly upon completion, Thank you for your patience <3. Normal / in stock Items will ship as soon as payment is confirmed.
If you have special requirements Example- “you need an item in time for someone’s birthday or special event” please let me know and I will do my best to accommodate you.
Please double check that your shipping address on both Paypal and Etsy is correct, accurate, or updated before making your purchase, I ship packages to the exact addresses that are provided on Etsy (or Paypal). Please understand that if addresses are incorrect, I will not be responsible for any lost packages. If packages get returned due to an incorrect/ inaccurate address, customers will be responsible for repaying the postage.
Items ship only after payment is confirmed/complete. You will receive a tracking number as soon as the item has shipped.
If you need to make a cancellation please do so before your item has shipped. Thank you <3
For your convenience You may pay through either- PayPal or Directly Checkout with your credit card!
Returns & exchanges
Inky Whelp Refund Policy-
A full refund, repair, or replacement will be available for any damaged/defective items if the problem is made known to me within one week of the product being received.
Please contact me as soon as possible if you have received a damaged/defective item so that I can do my best to accommodate you quickly and effectively.
I am here to help, I want you to be happy! I have not had a customer leave unhappy to date! If you have any questions or concerns please just let me know! I strive for exceptional customer service. <3
Requesting a Custom Item
If you would like to request a custom item please contact me through the “Request Custom Item link” or email me at- InkyWhelp@gmail.com so I can build you a custom listing. Normal / in stock items that already have listings should be purchased through the regular Etsy shopping cart. Please do not use the Request Custom tab to purchase regular items, it is for custom work only.
Before I take on a custom item request, we will discuss your requirements, time frame, item specifications and any other details to ensure the item is made correctly and to your satisfaction. (Please be as detailed as possible about what you would like initially so I can ask appropriate questions.)
Rush custom orders will have an additional rush fee which will depend on my time restrictions as well as how fast you need the item. Please realize that custom orders do take time, allow a proper amount of time for the creation of your item. I make high quality work (especially customs) because I want you to be pleased with the result. (Rome wasn’t built in a day, and your elaborate custom item probably won’t be either).
The cost of your custom will depend completely on what you specifically want, materials, detail, size, time ect. and will be discussed before purchase.
I have the right to refuse you a custom request if-
1- I deem it inappropriate, or would be uncomfortable making it. I am a very open minded person, and i'm happy to create almost anything under the sun! However if the item is too extreme even for me, I will have to decline it. If you have a request you are unsure about, Ask away! again I am very open minded and you will absolutely not offend me.
2- I know I cannot create the item. If I know I cannot create the item you want for reasons such as lack of appropriate materials/tools ect. I will not attempt it.
3- I am too constricted on time. There are rare occasions where I may be too restricted on time to create your item. Customs are first come first serve they are created in the order they were requested.
4- I am backed up with other requests, or I cannot meet your time requirements.
Thank you so much for reading through my shop policies! I look forward to working with you!