These lovely nativity scene stockings are great to hang at your fireplace and hope Santa will bring you something nice. But you can also hang them in your Christmas tree or use as utensil holder. The stockings are lovely Christmas decorations. The dolls are also great as finger puppets for children (over 4) to play with and learn about the birth of Jesus Christ.
OwlsCityCreations ships worldwide from the Netherlands using TNT post. I do not ship with tracking as standard as it is very expensive, if you wish to ship with tracking please contact me before ordering for a quote.
OwslCityCreations is located in the Netherlands, Europe. - Shipping within the Netherlands normally takes 2-3 working days. - Packages shipped to Europe normally take 3-6 working days. - Shipping to the USA have been experiencing some delays due to American customs legislation. Packages normally take around 1-2 weeks to arrive, however some have been delayed as long as 8 weeks. - Shipping to the rest of the world takes approximately 1-2 weeks, although customs can occasionally delay packages further.
Payment must be made in full within three days of placing your order.
Payment can be made in euros via paypal and for customers in the Netherlands via bank transfer. If you don’t have a paypal account, you can use a Credit or Debit card.
You then choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
If you are having any issues with PayPal, please do not hesitate to contact.
My items are made and sold from the Netherlands, and therefore NL legislation applies. The buyer is responsible for any taxes on the item. The buyer will also be responsible for any charges on exchange if euros are not their currency.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I really hope that all my customers will be delighted with their purchase. If, for any reason, you are unhappy with your order you may return it to me in its original condition within seven days of receiving the order. Once I receive the return I will refund the purchase price (not including postage and packing, for which the buyer will be responsible.) When returning an item it is advisable to notify me before posting it, so that I know to expect it, and please ensure you retain proof of posting until I have confirmed receipt and refunded you.
Due to their individual and bespoke nature, custom items are non-returnable. However I really hate the idea of an unhappy customer, so if you are not happy with your custom item, please contact me to see if there is any way I can resolve your issue
G I F T S If your order is a gift going directly to the recipient, I can include a personal message card from you for no extra charge. If you would like this service please let me know what you would like me to write (to fit on a postcard) in the "Note to OwlCityCreations " during checkout.
O T H E R P O L I C I E S A N D I N F O Most ornaments or DIY-kits are intended for collectors over 5 years old. They are not suitable for small children as they will not stand up to vigorous play and include small parts (felt/beads) that could easily be swallowed. Some of the waldorf dolls are suitable for younger children.
I so appreciate your positive feedback on my site, and thank you in advance for taking the time to click there.
If you have any questions about a product, don't hesitate to contact me!