We ship worldwide. Please contact us if you have any questions left, we would gladly assist you!
All orders are ready to ship within 1-3 business days. Orders will be shipped with PostNL. Shipping charges are for standard postage and do not come with a tracking number. You can request for a Track & Trace upgrade to have more insight on the whereabouts of your package. Every order with a total item value of $40 and above will be shipped with Track & Trace automatically, shipping with Track & Trace is $25, Your purchases will be sent to the address given on your order, unless otherwise requested. Please ensure this address is accurate and complete, as I will use it exactly as given.
Unfortunately I have no control over transit time, I’ll mail your order out as soon as possible, this is within 1-3 business days. Please note that delivery times may vary hugely due to customs. International parcels typically take 1-2 weeks to countries outside Europe but it can unfortunately sometimes also take longer. If a package without Track & Trace gets lost I cannot be held responsible.
Local charges may occur, depending on your region and local customs duties. These charges are at your own expenses. I will not mark any orders as gifts.
I accept payments made through Paypal, credit/debit cards, Etsy gift cards and certain other international payment methods. Items will not be shipped as long as your payment hasn't cleared.
Coupon codes must be redeemed at time of check out. Unfortunately I do not issue credits/free product in replace of an unused or lost coupon code. I also cannot issue a refund on a prior/current purchase if a coupon code or sale comes up after the transaction was completed.
Buyers will be responsible for all taxes and duties in their country If you would like to cancel your order you'll have to do this within 24 hours after placing it. If your order has already been packed within these 24 hours it won't be possible to cancel unfortunately. in case I wish not to continue the transaction myself, I have the right to cancel the order towards you at any time.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Customer satisfaction is definitely my number one priority. If you have any questions about my products, please don’t hesitate to contact me.
Lost packages or delays caused during shipment, custom Inspection or due to Postal carrier failures will not be my responsibility nor will a refund be given. Returns are accepted within 7 days after receiving your order. Unfortunately I cannot offer a free returns service, so returns must be made at your own cost. Please remember to clearly mark your returned parcel as 'returned goods' to avoid any customs charges. I recommend you to use a trackable shipping method.
The shipping costs and customs charges for returns are for your own expenses.
In case the items arrive damaged, I will require photos as proof of damage before I can refund.
COLOR: Please note: One monitor will display color differently from another; please take this into consideration when ordering. I cannot guarantee that what you receive will have the exact colors of what you see on your screen.
Please do not hesitate to contact me! I speak Dutch, English & French :-)