All domestic items shipped via USPS priority mail which includes delivery confirmation and insurance. Once shipped delivery is 2-3 days.
International orders are shipped USPS international priority mail which includes insurance and customs number. Delivery is approximately 10-14 days. Package will be marked as commercial sample and will not be marked as gift. Duty & or import taxes are the responsibility of buyer.
Payment due upon ordering. Payments are processed through Paypal or by credit card through etsy. You can also process payment through paypal with major credit cards. Please contact me for other payment options.
Returns & exchanges
I make every effort to describe and photograph as accurately as possible. If you wish to exchange or return an an item you are dissatisfied with please contact me as soon as it is received.
We make every effort to package well and safely. If however, an item is received damaged or lost in shipping contact me asap and I will begin/walk you through the claims process. Rest assured all items are insured and you will receive tracking number upon shipping.
Returns are accepted within 7 days of receipt of item and the item must be returned in the same condition as sent and will only be accepted as such.
Original shipping fees are not refundable and will be deducted from the cost of the item.
Return shipping fees are the responsibility of buyer. As are any fees charged to me by paypal.
Refunds reflect 90% of the cost of the item. The remaining 10% covers fees charged to me.
Please be aware that on International orders custom/duty fees are the responsibility of the buyer. When returning an international order mark the custom form 'RETURNED GOODS'. Under the 'value' column state 'NA' (not applicable).
If the return item has a value stated the customs department charges me when I pick up the item. If this is the case this fee will be deducted from the refund amount.