Please review our shop policies / shipping policies before placing an order ! All orders would be shipped within 3 days business days. Since we are using a shipping specialist / agent . we need around 3 to 5 days (after shipping) to enter the tracking number . You might notice that tracking information doesn't update after the package leaves the China - it is perfectly normal and you shouldn't be worried. In case your parcel is delayed or lost . we will offer refund or replacement .
Once your order have shipped it is no longer in my hands so shipping times may vary .We are happy to offer you refund or replacement if you have not received the item within the time frames above
i will upgrade your parcel with express delivery DHL or EMS ) free of charge if your order is over 250 USD ( the total amount including postage and excluding any discount ) if your order is less than 250 usd pls purchase this
If there is any problem with the item pls let me know , we will guarantee to solve all the problems for every customer at the end.
we are happy to take return and refund ! (buyer will pay for the postage )
We committed to provide good quality products to our customers.
We refund or reship for non-received items over the estimate delivery day for free.
We refund or exchange for defective items for free. (No refund for size and color problem)
If you don't like an item within 7 days you get (non-quality problem). We could exchange or refund the item under the premise of never used and it can be resalable, and the customer should return the item and be responsible for return charges.
Please simply contact us by etsy messages directly when you have any problems before leave bad feedback or open case. We will be glad to reply and help you to solve any problem .