Delivery within the UK is usually 2-3 days, but it can be up to 5 before Christmas. Rest of Europe 4-9 working days. USA and beyond... up to 20 days.
I send all items via post by 1st and 2nd class mail in the UK. Please NOTE: shipping upgrades are available if you wish a items to be tracked or signed for.
Other destinations are posted STANDARD INTERNATIONAL mail, which is NOT registered, tracked or compensated in case of loss. Please NOTE: shipping upgrades are available if you wish a items to be tracked or signed for.
I accept credit cards, PayPal and Etsy gift card payments.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please get in touch with me if you are not happy with your purchase. Send me a CONVO and let me know the reason. If the item is faulty, does not match the description or the color you ordered, I will of course REFUND the value of your purchase.
Returns must arrive unused, clean and in their original packaging and condition.
Custom orders are extensively photographed and images are sent to our customers prior to shipping. Some changes and alterations can be accepted before shipping, but once the items is shipped and signed off by customer, no refunds can be offered.
ColoUrs are displayed differently by mobile devices and some monitors. Should you have any doubt or concern regarding the coloUr, please contact us. We´ll be happy to supply additional images.