Usually, I ship within 72 hours of receiving payment unless it's impossible (unlikely); in which case I ship as soon as possible. I combine shipping any time multiple purchases are made, upgraded shipping options are available upon request. All International Orders are Shipped with Insurance & Tracking (to U.S.A. borders). By Default I Ship USPS First Class/Priority with Tracking but FEDEX Overnight 2-day upon request.
Etsy Direct Checkout, Etsy Gift Cards, Debit Cards, Credit Cards, PayPal, Personal Check, Money Order, Layaway, Payment Arrangements, Reservations/Holds, Offers ALL Accepted. Buyer is Responsible for Any & All Customs Charges, Duty Fees, Import Taxes, Import Tariff Or Other Fees Incurred by Destination/Country. Optional Payment Arrangement Available, Message Me!! When Personal Check OR Money Order Is Selected at Checkout, Expect Shipping Delays. Orders Will Not Ship Until Actual Payment has Been Rendered to Me (until payment has cleared). Just Send Me a Message & Ask! I Adhere to Kind, Quick & Helpful Correspondence :) So, working out the details is easy.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
REFUNDS & RETURNS. Firstly, DON'T WORRY. I will always communicate with a respectful, courteous attitude & I will treat buyers fair concerning any returns OR complaints. Items must be returned in the same condition I sent them out. Returns should be made within 21 days of buyer receiving order. I accept returns & the buyer is responsible for return shipping costs, unless an order is returned due to damage OR an inaccurate description, then, buyer is not responsible for ANY costs. Refunds will be issued (V.I.A. Original Payment Method) in such Instances.
INSURANCE CLAIMS/MISSING PARCEL - If a parcel is lost/never arrived for an order totaling $50.00 (USD) or more an insurance claim may be filed to recover costs. If the status of a shipment is verified/delivered according to the manifest log in association with the shipments label tracking number (delivery confirmation) the shipment will not be considered for reimbursement by the insurance company. The insurance company makes its determination about claim eligibility based largely on the information associated with the tracking number on a particular shipment/order. Both seller & buyer must participate & cooperate with the insurance company's protocols/procedures when filing a claim in order to actually obtain reimbursement for any losses sustained.