Most items are in stock and will ship in 1-3 days of ordering. For custom and personalized work we ask for 7-10 days on most items and a bit longer for major projects where multiple items are ordered. Smaller items will be wrapped beautifully and arrive via USPS. Items over a pound will ship through UPS. If your need is urgent, I am happy to over-night orders however based on size and weight, there will be an increased charge. I will work with you directly on those situations.
For International order, we are happy to ship where you are. Please ask for a quote if you don't see it stated on the purchase page.
Bedotted accepts all credit cards, Pay Pal and Etsy gift cards. You may cancel your order previous to it being shipped with a full refund. Under unique circumstances, I will consider other forms of payment - please reach out to me.
Returns & exchanges
I am happy to refund your purchase costs within 7 days of receipt of item.
We want you happy and loving your Bedotted purchase. I will not refund funds from a custom or personalized order. Know that before shipping we will communicate to be certain I am creating your exact vision.
Items purchased from the MASSIVE CLEARANCE section are final sale items. No returns, exchanges or refunds unless the item arrives damaged
Although new to Etsy I have been creating art for most of my life. My professional career is as a Vice President of a global publishing company where one of my key roles is client relations. Know when you become a Bedotted customer, I will treat you as if you're my only customer. Client satisfaction is key. I want you to feel as if you've joined the Bedotted "family". From the way your purchase arrives, to surprise little gifts, to personal notes and discounts - your shopping experience with Bedotted will be personal and pleasing.
Custom orders are more than welcome and nothing pleases me more than working directly with my customer creating items just for them with color themes, personalization, design visions. I encourage you to look through the shop and if you see an item you like but it's not exactly right, let me know and chances are strong my team of artisans can create the perfect item just for you.
DISCLAIMER: Each and every one of our items is made with extreme attention to detail and quality! We have taken every measure to assure these are child-safe however we suggest you do not leave a young one unattended when wearing. Bedotted cannot be found responsible if any injuries incur while using our products! Please, be safe!
Anyone copying, duplicating or using pictures of our santa hat products, without our permission, will be met with immediate cease and desist instructions from our copyright attorney.