All my items are hand made and will be produced as soon as your order has been received. Please therefore allow 1-3 working days for despatch from the day you place your order.
As soon as I receive your payment and it has cleared, you're order will be packaged up and sent on its merry way!
Returns & exchanges
If you find your item arrives in a condition other than that described, please don't hesitate to contact me. Please, however, check that you know exactly what you are purchasing by reading the item description carefully first.
If an item is personalised, no refund will be available unless an obvious mistake has been made on my part e.g. the incorrect spelling of a name versus the one supplied.
I happily receive queries and questions regarding Pretty Cherry Design's products so don't hesitate to get in touch!