As wood is a natural product it is possible for it to swell and/or shrink with varying temperatures, humidity and care (or neglect), we cannot guarantee any of these circumstances from affecting our wood products.
* If you would like to arrange PIckup in the Stratford, Ontario area please use the code PICKUP at checkout. *
This is the perfect sewing tool! I'm so excited to have it!
All purchases will ship within 3-5 days from payment received. (Excepting custom requests) All purchases will be shipped through Canada Post. (exceptions for custom orders, depending on size etc)
We have decided to keep shipping charges separate from our prices, rather than charge a higher price and include free shipping. Often, multiple pieces will ship for only a dollar or two more than a single piece, therefore we feel this is a better deal for our customers, and allows us to keep our prices so reasonable for quality hand made items.
You will never pay more shipping than listed, however if your item ships for significantly less we will refund the difference.
Handmade in Sebringville will not be held responsible for any additional charges (customs etc) for shipping to the United States.
Currently we accept payment through Paypal only.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We cannot accept returns. Please choose carefully! Any questions or concerns will be cheerfully answered.