Free shipping within the US on jewelry and flat rate 1.99 shipping on jewelry supplies. Canada and flat rate shipping of 6.99 everywhere else I use standard shipping, I ship out with in 2 days max most often next business day
I have direct check out with Etsy so can take credit cards, gift cards and any other payment methods supported by Etsy. If you need to cancel a order I will process a refund right away in the event the item has not shipped in the event it has I will process it as a return refund when I receive the item back. All my items are marked clearly with a processing time IE ships in X amount of days. If for any reason I miss this deadline I will promptly inform you and resolve any issues that may arise from such delay.
Returns & exchanges
If you are unhappy with your purchase for any reason I will refund the item upon receiving it back. In most cases I am happy to just replace the item if the issue is that it is damaged during shipping. Customer service is important to me and I will go out of my way to resolve any issues. I also offer a one year restring policy on my necklaces. If for any reason the necklace breaks you can mail it back to me with the pieces and I will restring the necklace and mail it back to you at no cost. I will pay return shipping but you would pay the cost to ship it back to me. I also will replace up to 8 missing pieces only ( I get that sometimes when something breaks pieces can scatter)
I also do custom pieces so if your in the market for a bridal or gift for someone feel free to send me a private message