If there is a problem with an item, please convo me before leaving negative feedback. I always try to resolve the problem to your satisfaction. Please contact me within 3 days of receipt. If you return an item, a refund will be issued for original shipping, if applicable, plus cost of the item. Return shipping will be buyer's responsibility unless there was damage or an error in shipping. A refund will be issued immediately upon receipt of item returned if in original condition.