Items will be shipped via USPS and will be sent out based on the time frame listed on the item you order, as our shop is a collaboration of two artists. If you need your items earlier, please contact us and we will let you know if it is possible to ship your order sooner. Also be sure to confirm the address you are shipping to is correct before placing your order. Especially if you are shipping to a different location than your own for a gift purchase.
All major credit cards as well as Etsy Giftcards and Paypal are accepted in our shop. No orders will be shipped out until payment is received. Orders that do not receive payment after 48 hours will be canceled.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
It is up to the buyer to pay any fees on returning items to the shop. Please contact us before shipping back so we can look for the item in the mail. We are not responsible if the item being returned gets lost in the mail. No refunds or exchanges will not be given for items lost in the mail.
Please contact us if there are any issues with the item you receive and we will work with you to remedy the situation as best as possible. If an item arrives damaged or broken, please provide a picture of the package and the item. Many pieces are unique and depending on damage may not be replaceable.
Gift wrap is available. If you'd like your item wrapped up for a gift, we do have a listing for gift wrap options to help you decide which option is best for the item you are purchasing.
Any questions on any items please send a message and we'll get back to you as soon as possible.